Remember to plug in the cable between lid and PCB before screwing the lid shut! Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? Announcements, Guides & Community Updates, Here's where you can find out more about returns. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. How To Become A Commercial Diver In South Africa, YouView Home / Help & Support; Search or. Its also the consumers responsibility to understand their rights, which is why using these forums helps. Hi all sorted now there was a loop on my broadband before it entered the house. Get in touch. Then came across your site. Everything works perfect thanks to your easy to understand instructions. You can now lift out the old hard drive, carefully sliding it away from its connector, and fit the new one which is available new on eBay here. The box light will turn blue, Press the button on the top of the box. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? The short machine screw goes in the back panel. Box now perfect. Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. Why YouView; . A reboot is often enough to fix this issue. You'll get our best-ever TV box If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! Again, many many thanks. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. Channel Nakoni Alamat Ng Pilipinas, Worked a treat, thank you! Why couldnt more companies follow your example? I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. So clearly explained. Box now works fine. Easy to follow and pretty straightforward to carr out which was great. Everything else will continue to work perfectly. If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. I am thinking of signing up with BT before midnight tonight. Excellent instructions. YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. It looks like you're new here. This guide covers the 500Gb models made by Humax for BT and Plusnet. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. YouView is supposed to be a box you can use without a subscription. Chichester Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. I have spoken to them already about something else. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. It worked fine connected to the laptop but DVR still not working. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. Please leave and tips, comments or questions about replacing YouView hard drives below. Thanks Again! Ordered a replacement Seagate drive, followed the procedure above and happy days!! Thanks for the guide. Thanks, good guide. No, you need to get a BT Broadband package if you want to watch BT TV. If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. Your box is connected to your TV with a HDMI or Scart cable and that the correct Source/ input is selected on your TV. It just makes the same beeping noise and wasnt recognised. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . Would i be able to now use this box on plus net if i sign up for there 5 a month service ? The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. Is it possible to subscribe to bt tv if you dont take there broadband ? How to leave Call us on 0800 783 1401 to leave BT. A YouView Box FAQ Some On Demand apps are only available in certain regions. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. wfscr.src = url + '&r=' + Math.random(); Will my YouView box from BT work if I decide to leave BT? I read a comment that if BT waking up appears, I may not need Maintenance mode. Unlike the set-top box of old, YouView tries to give you the best of both worlds: digital and IP TV. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. The different options available are displayed below. Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. That is, will I still be able to watch iPlayer through it? Thanks for the guide! Very clear instructions. From NOW, to Netflix, to BT Sport and the best free-to-air channels, they're all there at your fingertips. Toshibas 1Tb drive is model number MQ01ABD100V. Great to find someone on the internet who knows what they are doing and is spot on with instructions. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. Replaced the hard drive with one pulled from an old laptop. var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Teslin Fake Id, Are the Segate and Western Digital hard drives interchangeable of is it best to replace the original? The two medium length screws hold the PCB to the base. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. Thanks for the quick response and here are some related questions.. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. 05-06-2019 Our set-up is quite simple. YouView is supposed to be a box you can use without a subscription. Fantastic. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. I expect so, but you won't receive any of Plusnet's pay tv services. padding: 0 !important; Announcements, Guides & Community Updates, Here's where you can . Maybe it was something to do with the hard disk not being video grade, or the small size. Hi! Obviously you will no longer get box updates from BT. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. This is to support the feature of pausing and rewinding live TV. } else if (window.attachEvent) { If in a Freeview Light area, it will still get most of the major channels, but not all. You can now undo the 4 screws holding the hard drive in place. A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Reports about this have diminished, so maybe BT finally put a stop to the misinformation. . Gently align and tighten the four hard drive screws. .main-small-navigation ul li ul li.current-menu-item > a { background: #22a9f7; } While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. HDMI - After this, you're going to want to connect both the audio and video of your TV to your Youview box. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Even a link to the correct hard drive at the best price too!!! Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}. I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. See our connection guide. By continuing to browse, you are agreeing to our use of cookies. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. We thought it would . The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. All Rights Reserved. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Then you may have the later version of the Humax DTR-T1000, the Humax DTR-T1010: Select the instructions for the Humax DTR-T1010 instead. }; By continuing to browse, you are agreeing to our use of cookies. Sounds like if its not the disk at fault it can possibly be transplanted in to a new box. Already know your box model? Great instructions! for (var i = 0; i < evts.length; i++) { Put the bottom back on the box loosely and turn the box upright again. Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Thanks, You can get to the cog by pressing Up and right after opening the Menu. That's why we have an automatic standby mode. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. My box was beeping and stuck in a loop when booting. width: 1em !important; My box got into the loading loop and beeps several times after switching it on. Impressed. They told me something very similar last week when I cancelled. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community.