Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Why do Depop charge 10%? There are several times throughout the year that Depop has offered free shipping. Scammed through Depop. Depop suggests that you do not ship your item until you receive the payment. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. ***UPDATE** SWIPE FOR ANSWER!! Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Does anybody know if I will get my 90 back? Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. 4. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Your description must disclose that you are working with a third-party to source and manufacture your products. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. Music. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. From launching their own brands to building vintage resale businesses. Houston, United States. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. Attach proof of full refund to the buyer (i.e. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Press question mark to learn the rest of the keyboard shortcuts. When they updated to extra-small I didnt bother to go back to update my older listings. What I was missing was the notification of payment received from my buyer. This article will cover domestic (US) shipping and international shipping as well. Thats it, youve completed the first step! This content may be old or outdated. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Listing an item on Depop is completely free. Please search the subreddit before posting to see if the topic has already been discussed. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Make sure the email on your Paypal account and your Depop account match. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. I also received an email from Paypal a receipt of fees paid to Depop. And what is depop limited? But I dont own any designer clothes, so these options werent a fit for me. 1999-2023 PayPal, Inc. All rights reserved. Repeated violations will result in a ban. Theres no need to buy high-end photography equipment to takegreat product photos. She immediately used her brother's Depop account to comment on the offending post and contact the app. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. 9 Tips on How to Sell on Depop When You are Broke as Hell. have an item that costs: $25, but you offer free shipping for a $4.75 label Open the app and tap on the Camera icon at the bottom center of the home screen. 130 sold. Please make sure you've read the community rules, and that your post follows our posting guidelines. Make sure your clothing is the focal point of the picture by keeping the . Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Depop charges a 10% selling fee for sales on the platform. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. By selling print-on-demand products, you wont need to have an inventory in stock. However, using Poshmark comes with high seller fees. Hone your style, and your audience will find you. Starting a business can often be expensive. But when Ms Strike logged back in, she was shocked by what she found. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . They will email you once an agent is available so make sure to have your email notification on. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. Please read my full disclosure policy for details. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). It focuses on music, fashion, art mental health, and sustainability, Short said. Wow that sounds extra af for no reason. All purchases through Depop are covered by Buyer Protection. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. This includes your email, credit card, and bank account. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Payment issues with Paypal and Depop can happen to anyone. Instead, you will have to email them at support@depop.com. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. And my balance wasnt negative either. A sub for discussing all things Depop. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. But I don't have any money in my PayPal either, just the pending payment from the sale. FAQs will be removed. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. After shipping costs, I reclaimed roughly $20. The depop limited charge just reoccurred the next day and it went through. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. However, unlike Poshmark, Depop charges you additional fees. 5. If you continue to use this site we will assume that you are happy with it. You are viewing the PayPal Community Archives. Can pre-loved clothes make fast fashion sustainable? In 2021, Depop was acquired by Etsy for $1.6 billion. Recently I got the first person that paid with the PayPal button. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. From launching their own brands to building vintage resale businesses. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Of course, everybody is human and sometimes Post Offices make mistakes. I contacted the buyer and she told me the email address that the payment went to. Shipping with Depop internationally vs. domestically is different in a few ways. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Test out different poses. That's so bad, the other person must know exactly what they have done. 28 days Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. guccidurags. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. We'll just need you to confirm: The email address linked to your Depop account. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Purging Old Clothes? 1999-2023 PayPal, Inc. All rights reserved. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. If youre not sure which one to choose between these two, check out this detailed comparison of. Options. Keywords can call out details like stitching, embroidery, and every single color you can see. Scammers have continued to plague many online services through the pandemic. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Your recipient will need to pay their local Post Office the amount due to receive their package. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. New Community Member. Listing is fairly easy on Depop. For reference, my first three sales on Depop were temporarily on hold. If you would like to customise your choices, click 'Manage privacy settings'. Dropshipped print-on-demand products must use a design created by the seller. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. As know I have lost out on an item and money when I haven't done anything wrong? Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. Definitely gonna start telling people depop payments only. If you, as the seller, agree to the refund. Also they're charging me for shipping even if I put buyer pays for shipping? link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Reddit and its partners use cookies and similar technologies to provide you with a better experience. If this is the case, you need to wait 7-10 business days. Don't price your items too low because it could have a negative impact on your profits. To connect your PayPal account to Depop, follow these steps: Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Step 1: Log in to your Depop account on their website. Its never happened before while using Depop or any app. We would stay away from doing something like this it is risky for both your Depop account and your payment. Create an account to follow your favorite communities and start taking part in conversations. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. I am a bot, and this action was performed automatically. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Even when your product doesn't get sold, you wouldn't have to pay for anything. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. If you need tips with a step-by-step guide, check out our post below. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. We use cookies to ensure that we give you the best experience on our website. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. However, the funds from the buyer did not show up on my Paypal account. Getting paid on Depop is very easy. Will it take the fee automatically when the transaction is complete? I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. Given the volume of compromised accounts for sale, the horse has already bolted," he added. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Enter Depop. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Ready to get started? I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! For this example, were going to create an account directly from their website. Possibility 3: Buyer internationally cancelled the payment