Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. New York, Verified Reviewer. Some gyms can be obnoxious with that. This place deserves to fail. They just switched to rap a month ago or so, but that really offensive most of the time. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. This used to be the Empire Gym and a lot has been done to improve . Sorry I've joined at this location and will be canceling and joining another. OK, so I'm out $35, but they have 430 locations in the country. Here one week, gone the next. They are fraud. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. 3105 Route 38, Mt Laurel, NJ 08054. Thank you for sharing your positive experience at Planet Fitness, Patty! Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. If your club is closed, rest assured that we will not bill you until it reopens. etc. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. All machines are always working . Lisa H. said: My 7 month old has been attending Prime Time for 2 months and we are, Fred Astaire Dance Studios - New York Downtown, Janice H. said: I wanted to find a way to keep fit and toned while enjoying good, David S. said: Our 2 year old son wasn't happy at another daycare and after a few, Rosie O. said: We enrolled our children at this KinderCare when it first opened, and, Cristi S. said: My 7 year old went to Tutor Time from the age of 18 months and now my, Pamela S. said: Everything I like or need in a gym. Have you let our club management know about your concerns? That's why we're committed to providing well-maintained and comfortable facilities along with an excellent team of caring staff! We look forward to seeing you again soon at our Planet! Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! He gave me the run-around and told me I had to bring in a doctors note and he would make a decision. 24 hours. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. Anyone can write a Trustpilot review. They have been in those chairs ( alternating at each visit ) every time I have been there. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. theme, but overall terrible. I was a member for five years and have to stop this membership now They have a music channel playing non-stop rap "music" when I do my cardio. Hi there,We completely understand your frustration and thank you for bringing this to my attention. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. I told him that it was not possible because I live 600 miles away in Portland, OR. But nope. I can always find someone if I have a question or need shown how to operate a piece of equipment. Awesome members like you are the reason we do what we do. My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. The worst gym I ever signed with. I signed up a little over a month ago and have not been able to use them , at this point I no longer want to use them after knowing they are basically being used as a bed. The topic of this video has been processed in the spirit of this goal. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. Beaverton, OR, Verified Reviewer. Directed to the website for resolution - no one contacts you back. Many of the machines do not work properly. By You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! etc.". And thanks for the five stars! By I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. Everyone is able to do their own workout & feel good about it. Youll have to pay your first and last months membership fees when you sign up. In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. Instead, the customer service rep told me I could just freeze it. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. Boulder, CO, Verified Reviewer. 89 reviews of Planet Fitness "This is a good basic gym. Wheelers team allowed its members to borrow equipment so they could workout at home, but they didnt reopen Monday when the amended Safer at Home order took effect. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. We had already planned on the 15th, said Wheeler. No, do NOT do business with them. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. We use dedicated people and clever technology to safeguard our platform. The place is kept clean. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. We encourage you to reach out to our management team, so we can address your concerns. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. If you have a history of not going to the gym a few months after joining, it could cost you a lot of money to get out of the contract. Open all the time designed to get you fit and healthy! Hey Eric,Thank you for informing us of the damaged equipment at your home club. 0 have signed . Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours It goes against our guidelines to offer incentives for reviews. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. I love how the staff doesnt harass you to extend or add on to your membership. open-24-hours | 24 Hour Fitness OPEN ALL NIGHT Find Gyms Open 24 Hours Near You 24 Hour Fitness now has gyms open 24 hours in 11 states nationwide. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. This is not all the time "f*ck, b*tch, m*f*cker," etc. Everyone pretty much keeps to themselves so very true to no judgement . Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. There is no trainer and no fitness classes. We are so happy you're enjoying your experience with us. Active is the lowest club tier and Ultra Sport is the highest. Alana G., People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Found this post in 2022. etc. Remake Planet Fitness 24 hours again. At PF, we always strive to ensure our members can enjoy their workout experience to the fullest! Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. John K., I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. HUNTSVILLE, Ala. When the pandemic swept the nation, it shuttered many businesses. The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. Will you do the same? Exceptions to this rule are rare. So people have their designated area with plenty of space around them where they know theyre going to be safe and socially distant.. Thank you! I wish I would have made the change sooner. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. We. This is an email from the Planet Fitness media relations team about gyms reopening in our area. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. 24 Hour Fitness gym amenities are tied to their club type. bad place. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. Please look at the time stamp on the story to see when it was last updated. Planet Fitness Location - New Jersey on . I had a baby, and they took advantage of my situation. 24 Hour Fitness vs. LA Fitness and Planet Fitness. I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) Five girls behind the counter stopped me and said there was a problem with billing! Anytime Fitness Review: Is This Gym Membership Worth It? Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35. I called 24 Hour Fitness and requested to have my membership canceled. This material may not be published, broadcast, rewritten, or redistributed. Local gyms say theyre doing more than that. I have never joined a gym before. And the home of the Judgement Free Zone. Finally, sign up for a three-day pass to the club in your area. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. It needs a better system with a wet rag type that can help with cleaning. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. We appreciate your feedback. Each tier has a few more amenities than the previous one. Replies to negative reviews in < 24 hours. Prices starting as low as $10 a month. Verification can help ensure real people write reviews about real companies. Hi, Valeria! What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons Sometimes I need to get in and out in 30 minutes and because of ignorance, I cannot. John G., AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. No one cares at the front desk- they do not say hello or goodbye. Im happy with the way the air kicks on to keep the room from becoming stuffy. Hey, Jeff! More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! My location here in St Petersburg FL is 24 hours. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. Thanks for sharing the PF love! They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. We contacted a San Diego 24 Hour Fitness and were told that TC 24 classes were $199 per month and, for the most part, that pricing was consistent across all clubs. Space people bring free weights in there and do not follow the directions of leaving the machine after they are done their workout. And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. Thank you so much for your kindness! Your feedback is important to us! Thank you. Active and Sport clubs will cover the needs of the average gym member. Fr. Others are open 24 hours Monday-Thursday, with varying hours Friday - Sunday (like 12 . Someone is usually walking around cleaning and/or checking to make sure all is well. The same person taught the classand pretty much ignored me. Covid messed up my charges. Planet Fitness Review: A Good Budget Gym? If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Sa. etc. This is an advantage if swimming is part of your workout routine, or if youre in physical therapy and your doctor has given you pool workouts as part of your recovery. Don't support them! And, I do not believe the crowd meter is accurate. It not only has the lowest membership fees but their cancellation fee is only $58. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. Ingrid M., Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account. 24 hours. . I was told to call the national office at 866-308-8179. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! Su. I have only one minor complaint. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. We hope to see you soon! Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. Kimberly M., . If you haven't already done so, please bring this to the attention of your home club manager so they can address this accordingly. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! Remake Planet Fitness 24 hours again. But now they can finally reopen. etc. We hate hearing you feel this way, Jen! LA Fitness Review: Is It the Right Gym for You? "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. We hope to continue providing a positive and welcoming environment for you in the future! Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. He is very courteous and points out what you are doing incorrectly and praises you when you get it. Ours have been back to 24hrs for a bit now. My doctor faxed one over to them and still, I have seen nothing. A lot of gym didnt know what to expect, said Cantu. 24 Hour Fitness strength lies in its tiered approach to its clubs. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. It does cost more than some gyms, but it is never crowded and ALWAYS open. Dallas, TX, Verified Reviewer. 24 Hour Fitness doesnt post online pricing for these classes. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. It's not getting that fifth star. They have a variety of classes to accommodate. However, after their hours shifted, these promises are no longer delivered. Information provided by various external sources. etc. 24 Hour Fitness is one of the most popular gyms in the country. Thanks for the review, Marina! Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. The 30 min circuit was a great start and the app has everything you need to get going on machines . The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. Planet Fitness has limited hours, but Anytime Fitness has returned to 24/7. You are greeted by a sound system broadcasting what could only be called "music" by the widest possible definition. Super clean gym. Weights are always clean. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. Very attentive, kind, and helpful staff!!! etc. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. Are you kidding me now? If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. By Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. We're so happy to hear you're enjoying our Planet, Donna! Tons of cardio and strength equipment. It is a good work out place. Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. Kaneohe, HI, Verified Reviewer. The owner is there three times a week and is open and friendly. Only the best for members like yourself! Their turnover in staff and personal trainers was amazing. Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. The cost of hiring a babysitter to watch your child while you work out would exceed this in one or two days, making Kids Club an excellent value. With no refund of a full month's dues. Join now! Phil K. said: The new owners have done a great job turning this gym around and it is, Jessica B. said: Since originally enrolling over 7 years ago the ownership changed, I help people to improve their concentration and energy levels through breathwork,, Rita P. said: My family and I couldn't be happier with Kindercare of Wall. If you have questions or concerns, please visit our COVID-19 FAQ Page. In northern Indiana. Dont fall for any special they offer. When will 24-hour fitness gyms go back to opening 24 hours a day? James D., Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Here are 8 tips for writing great reviews. These sessions tend to be smaller than the free sessions, with class sizes ranging from 6 to 20 people. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. You can stay & be as slow as necessary for you to complete your workout. By There are to many cardio items on the floor. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. Lakewood, CO, Verified Reviewer. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. I felt very uncomfortable so I dropped my membership immediately. COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. 24 hours. 24 Hour Fitness free classes are called GX 24 classes. All just $10 a month. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have to find other exercises to do while waiting for a specific weight equipment to become available. By 24 hours. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. All Rights Reserved. Copyright 2013-2023 HighYa LLC. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. This is an archived article and the information in the article may be outdated. This petition starter stood up and took action. I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. I had already paid March dues. Trainor awesome. It's been 2.5 weeks. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I signed up since canceling through covid. There are some frustrating things like the spray and paper towel to wipe down. Lynnwood, WA, Verified Reviewer. Even the smallest of gyms are struggling to survive. An Overview of 5 Popular Gyms and How to Choose the Best Membership, Amenities in top-tier clubs are industry-leading, Option to sign up for month-to-month contracts, 12-month contracts are tough to get out of, Some low-tier clubs lack amenities like child care and pools, Monthly membership fees at most locations: $31.99 to $56.99, Cancellation fee: Remaining months on contract, Monthly membership fees at most locations: $36.99 to $61.99. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Give us a call, or stop by the front desk during your next visit so we can hear you out! They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. We also ensure all reviews are published without moderation. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. On June 1, they decided to close that location PERMANENTLY. Planet fitness has a great atmosphere. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". I go to the gym now, where other places I joined, I got tired of the meat market and the crowds so I would always quit going. I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month. At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. Is 24 hours on weekdays, but would still like flexibility to go before 7 a.m. or after 7 p.m. on weekends. Have a wonderful weekend~. By My wife and I use the 30 Minute workout area 3 times a week. I will make sure no one I know uses this gym ever again. However, its not a guarantee that your local club will have babysitting. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness If required by education, we may also present a detail of the topic that may be objectionable to some people. 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. Th. Layton, UT, Verified Reviewer. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. etc. This is a bit ridiculous, especially for a brand new facility. "A lot of gym didn't know what to expect," said Cantu. Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). If I could give them 00000 stars I would. This is so unfortunate and disheartening for us both. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. If youre a parent who needs childcare while you work out, youll need to check with your local club to verify they have a Kids Club babysitting program. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. Difficult to Cancel: Many people have a hard time canceling their membership. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. Hi there, Hillary! Your neighborhood gym in Union, NJ. So far out to a great start. Your only defense is to turn up your earbuds to the highest possible volume to try to cancel the noise out. Their facilities are varied enough to give you options between the basic amenities of an Active club to the numerous amenities at Super Sport and Ultra Sport clubs. Finally, if youre on a limited budget, Planet Fitness is the smarter choice. Were we going to get a rush like New Years?. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. Super friendly staff. Cantu said no ones rushing in right now because of COVID-19. Its very clean the staff couldnt be nicer. California, Verified Reviewer. Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By