5000+ G2 reviews. Another 10 to reply with copy and pasted questions, all of which were already addressed. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Hi Eric,Thanks for letting us know about your concern. Companies can ask for reviews via automatic invitations. In 2020, Payactiv released a short film titled, "We Heard You." Receive and send funds to other members. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Compare OrbisPay vs. Payactiv using this comparison chart. Credit Karma is committed to ensuring digital accessibility for people with disabilities. A team member will be in touch ASAP. Head over to our Support Form and someone from our team will assist you. so i contacted pay activ due to some account issues. Our team will be in touch ASAP. Anyone can write a Trustpilot review. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! I dont ever try leaving bad reviews because it hurts businesses. These offers do not represent all deposit accounts available. We use dedicated people and clever technology to safeguard our platform. Hey! Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. All Rights Reserved. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Some employers also may limit how much of an advance theyre willing to offer. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Have a blessed day. Run! You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. There are no fees or interest charges associated with your payday cash advance. Hi Melissa,We're glad that our representative could help you resolve your issue. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. I promise he is the best & only agent i will deal with! Send funds by phone number. Horrible business and customer service. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Thank you!! Like Empower and PayActiv, Dave also offers money management features. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). You can click on the 'unsubscribe' link in the email at anytime. Love you Davis M! Have a blessed day. This date may not reflect recent changes in individual terms. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. This may result in yourhaving access to the funds sooner. View our transaction pricing details. You can apply for a Payactiv account online. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. I had been sick with the flu and was in desperate need of cash for meds. . The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Davis M was very helpful. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Find out who should really be using Kraken and who might be in over their heads. They will transfer you 20 times and no knows where your money is. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Visit our guide to cash advance apps to learn about how these apps work. Hi Angelica,We sincerely apologize for your negative experience. If I have any future issues, I know I will be taken care of. they were quick at responding and helping me find a solution! CONS. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. Consider another cash advance option if your employer isnt enrolled. Heres how Payactiv and payday loans compare. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. :). Have a blessed day. Sign up for our daily newsletter for the latest financial news and trending topics. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Be sure to include your Employer's name, Employee ID, and Mobile number. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. We always try our best to do our job well, and your kind words make it all worthwhile. Everybody! We always try our best to do our job well and your kind words make it all worthwhile. I appreciate the patience, going the extra mile, and not once being rude! Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Most people could download and use the app without technical issues. We'd like to turn this around and resolve your issue ASAP. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. We'd like to turn this around and resolve your issue ASAP. We always try our best to do our job well, and your kind words make it all worthwhile. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Have a blessed day. You can receive a cash advance of up to 50% of a day's pay. The app is high-rated on the App Store and Google Play store. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. PayActiv. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. We always try our best to do our job well and your kind words make it all worthwhile. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Confirm details with the provider you're interested in before making a decision. 2023 Trustpilot, Inc. All rights reserved. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. Companies can ask for reviews via automatic invitations. Ray M. made it so easy to get set up where i can have access to my wages. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Shes the best and everyone should be more like her. I should have listened! Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. thank you! Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. We're working on your case. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Hi Tasha,We sincerely apologize for your negative experience. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Thanks to both of them for getting this resolved n the excellent customer service. In terms of security, no app is 100% secure. He knows how to do his job and seems to care about it and the customers he's helping. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Customer service is rude!! It's been another month and Payactiv card still isn't working. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Comes with the option to change your due date so you wont fall behind on repayments. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. We also ensure all reviews are published without moderation. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Was never asked what the issue was. Articulate , very informative , and patient. We update our data regularly, but information can change between updates. I've had multiple attempts simply time out waiting for reps to respond. Devin Myer's, can you help? Hi Elizabeth,Thank you for taking the time to write a review about your experience. This is maddening. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Feb 16 I finally get connected to Ned. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. He was kind and patient with me and was able to fix my paycor app issue within minutes. Latest Reviews. We're working on your case. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. but Davis M deserves a raise plus more. We may also receive compensation if you click on certain links posted on our site. One of our representatives will be reaching out to you shortly. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. This rating has decreased by -17% over the last 12 months. Have a blessed day. We always try our best to do our job well and your kind words make it all worthwhile. Workers don't need permission to access earnings prior to payday. My kids are sick and I'm a single mother who needed to get them to the hospital. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Thank Yall So Much Kudos to the whole entire Payactv team! Explained my issue & he definitely assisted what agent Jane E messed up on. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. 2023 Payactiv, Inc. All Rights Reserved. Hi Victor,We sincerely apologize for your negative experience. Otherwise, read on! All Right Reserved. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. If there's anything you need in the future, we're here 24/7. If your employer offers EWA, all fees to access your earned wages are less than $3. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. We always try our best to do our job well, and your kind words make it all worthwhile. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday.