Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. Published Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. The nursing staffing levels had improved since our previous inspection visit in September 2014. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Any prescribed tablets and medication that you usually take at home. Learn more about PALS. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. We saw minutes of meetings where incidents including never events were discussed and learning fed back to staff via ward meetings and newsletters, which were available in hard copy and circulated by email. This was demonstrated through consistently poor audit results despite governance interventions. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Any women that developed complications during labour were transferred to the acute unit at Conquest Hospital. Conquest Hospital Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. Kings Drive, Eastbourne, East Sussex, BN21 2UD Overview. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. They are standing by 24 hours a day, 7 days a week to take your call. We saw respectful and confident interaction between BME staff and white British staff on the wards we visited. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search Only one new person was admitted yesterday. If you provide contact details, we will be in touch about your request within 10 working days. They provided emotional support to children and young people, families and carers. Staff were aware of the duty of candour and gave patients honest information and support. / 50.7864829; 0.2697638. Provision for patients with mental health needs was variable. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Kings Drive, Eastbourne, East Sussex, BN21 2UD At least one standard in this area was not being met when we inspected the service and Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. Where a patient experiences disorientation we will aim to keep moves to a minimum. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. They supported staff to develop their skills and take on more senior roles. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. The service managed safety incidents well. Any addresses or telephone numbers that you might need. The service took account of children and young peoples individual needs and made it easy for people to give feedback. TN40 2DZ. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. There were business continuity plans in place for use in the event of a major incident. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. Let us know. Staff recognised incidents and reported them through the electronic reporting system. We will ask you to sign a property and valuables disclaimer on your admission as part of the admission documentation process. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Staff understood the services vision and values, and how to apply them in their work. Staff showed compassion when dealing with patients and protected their privacy and dignity. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. How to get to Eastbourne Hospital by Bus? 192.com Business Directory - your top resource for finding Hospitals listings . Good Staff had an understanding of what informed consent entailed. Acute Admissions Unit - Level 3. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. Let's make care better together. There were times still when patient records were not available for pre-assessment clinics and consultations. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Any other browser may experience partial or no support. You will have a small locker next to your bed or chair for your personal possessions. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Find Hospitals in Eastbourne listings on 192.com. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. We rated it as good because: Published The board above your bed will state your name, the consultant leading your care and your named nurse. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The hospital staff tried to ensure that the individual needs and preferences of patients were met. We accept all major insurances as well as Medicare and all AHCCCS plans. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. (877) 870-7012 to begin the admissions process. They provided emotional support to patients, families and carers. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. The service managed safety incidents well and learned lessons from them. Any other browser may experience partial or no support. Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. Seaford, We'd like to use additional cookies to remember your settings and understand how you use our services. Requires improvement Staff assessed risks to patients, acted on them and kept good care records. TN40 2DZ, In Third party children and adolescent mental health services did not accept assessments after 3pm. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Please speak to the nurse in charge of your care or area. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. To use this service you will need to buy a pre-paid card. the service is performing badly and we've taken enforcement action against the provider of the service. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. Ward and departmental safety thermometer results showed improvements across the service. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. We observed clear referral pathways for patients who were displaying or had mental health conditions. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. the service is performing well and meeting our expectations. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. . Clinical leadership on the unit was strong and supported staff development. Leaders had the integrity, skills and abilities to run the service. Staff were clear about their roles and accountabilities. Prev 1 2 Next . We found there was strong and clear leadership capacity and capability. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. In addition patients consistently spent longer in the emergency department than the national average. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. Theatres staffing met the recommendations of the AfPP and ward level planned nursing staffing versus actual staffing was usually met, albeit with temporary staff. Call us today, 24/7, for a free, confidential assessment . East Sussex Healthcare NHS Trust. Kings Drive, Eastbourne, East Sussex, BN21 2UD Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. Bexhill On Sea, The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. There were some issues with the structural maintenance of the hospital. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. Alcohol or any illegal or non-prescription drugs. Hospedia gives you access to many television and radio stations and a dedicated telephone number. Infection prevention and control standards were variable. Call us today, 24/7, for a free, confidential assessment. This programme addressed issues such as how appointments were booked, queuing systems for specialist doctors, clinic duration and capacity and demand leading to positive results for patient services and patient experience. The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Records were brief and suggested limited discussion and challenge. Each report covers findings for one service across multiple locations. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall.