Companies across the United States contact us to help them recover debts. Consumers want to see how a business took care of business. I suppose they need to provide: Proof of contract - with sign-on and termination dates. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Payment FAQs How do I find my account number? I got a letter stating I owed monies to Sprint. They're just trying to meet their own metrics. In business since 1950, Convergent is one of Americas leading collections agencies. Please call us at 1-800-444-8485. Is Convergent Outsourcing legit or a scam? New comments cannot be posted and votes cannot be cast. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. How do I setup a payment plan? They stated update will occur. Unfortunately, you cannot get your account number online at this time. Advertisers above have met our For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. I got a letter from these people saying that I owe T-Mobile $57.00. If that happens then show proof your payment was to Sorint direct and it would be deleted. I also called convergent and they only collecting on sprint behalf. Can see right through this one. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). Copyright 1997-2023 Ripoff Report. This is your right under the FDCPA. This profile has not been claimed by the company. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. This company doesn't seem reputable. So, I called the number, and got on the phone with an agent. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? I don't think however that once you have the debt paid (however you do it) you should worry about on your report. Therefore, its important to request debt verification ASAP. Dont click on those slick Ads! Re: PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT. Doubt they will remove it. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! Can I get some insider knowledge or feedback? For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. I was so close to a derogatory free report. They're trying to collect $2,200.39 of which I have no idea what this is. For example, you may have a baby on the way or want to apply for a mortgage. Learn more about obtaining detailed information about your account over the phone. Companies across the United States contact us to help them recover debts. Just wanted to share. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. I had a Spring sent to ERC. Seemed reasonable, but what a scam. She will most likely say she will check with another department and get back to you. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Some people have been lucky and it was deleted right away, though. Work out a payment plan. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: We sent you several validation notices. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Sprint sent account to collections, Convergent Outsourcing. I paid them today, now waiting to see what will happen. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! OC and CA are in no way required to delete. They are now reporting the account as $0 balance but refuse to remove the account . I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. If a CA buys a debt they can report as if they were the OC. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Renton Washington, Convergent Outsourcing , Inc Galaxy Asset Purchasing , LLC I recieved a bill past due in the amount of $4,505.44. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. I don't believe that I owe what Sprint claims that I owe. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. So from what I am seeing, either way, Convergent can legally have it on your report. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. The issue is, I never had an account with Sprint. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I pay for that service through Frontier Communications who by the way ** me up from the onset. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. More details on software and accessibility are available at WebAIM.org. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. Whether you have a question, need to submit a complaint or want to dispute a debt, you can use this site to contact us. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Convergent Outsourcing, Inc. is a debt collection agency. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I'd only worry if they fail to indicate that you paid the debt. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Just because you paid Sprint off doesn't mean that it gets it off your report. I decided to call Sprint today. I haven't heard of them turning anyone away on chat???? Convergent Outsourcing Sprint bill . (Sales might work too, you just want someone who can take your payment). FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Show proof if you have. Convergent Outsourcing does not accept payment in exchange for credit deletion. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. Further information is available in our FICO Data Privacy Policy. Learn more. Thank you for visiting Convergent Outsourcing to make a payment on your account. Apparently it's some kind of credit card or something. It was easy and if you've been harassed by them you need to do this. This company is horrible. How do I get them to delete their reporting. Copyright 1997-2023, Ripoff Report. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . If you have an account with us, were here to help! It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. Well start sending you the news you need delivered straight to you. After reading discussions on this forum, I spoke with Sprint and paid them directly. Rude! You may find that it wont budge, even after you try the strategies above. 7 calle 1, Suite 204 Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. We also do not buy debts - the debt that you may owe is still owned by the original creditor. . Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Or, should I try to handle it through Sprint (since they own the debt). We believe in customer service and want to make it easy as possible for people to pay the debts they owe. And lastly, seek counsel from a consumer protection attorney for a free consultation. I will keep you posted on how/if it gets reported this month and going forward. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This piece of federal legislation prevents debt collectors from harassing customers to pay. Phone calls must be made during "reasonable hours" only. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. Received several calls from this Company. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! I canceled account with sprint on june 14, didnt payoff devices immediately and now since 7/28 i have convergent outsourcing on my reporting not willing to discuss removal at all. he said this was a bill collection agency. to the credit bur. I got the collection agency's name and with that emailed them for an account number. Paying off a debt marks the debt as paid off. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. If you weren't paying on it then it went to collections. They are offering me a 50% settlement offer of, $806.93. Sorry to hear. 2 years later they are contacting me saying I owe them money. We're available to help by phone at 1-800-444-8485 or online through our contact form. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Balance due is 1700. I paid them a lump sum to settle the account. This one so contrived, premeditated, using a fake name and explanation. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. How does that work ? Copyright 2022 Consumers Unified LLC. Unsubscribe at any time. Hiding negative complaints is only a Band-Aid. I need some advice on how to proceed with this collection account. It's a scam to collect money from people who pay what they owe. If there is no email on file, the consumer will be mailed a copy of their receipt. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . But we can send a letter out showing settled. I have the same collections from sprint thru convergent outsourcing on my credit report. FTC's website on credit. Of course, things are a little different now after the pandemic. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. I am not paying them another dime. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Will paying sprint remove collection? By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. This is the best way to manage and repair your business reputation. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. If they say yes, you have something to fall back on. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. See reviews below to learn more or submit your own review. Neither one is in the wrong legally. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. All rights reserved. Doubt they will remove it. Do you owe Convergent Outsourcing money? I never spoke to them again. They are billing me for something I've never had from them. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. I asked if she was sure and she said yes. Many factors affect your FICO Scores and the interest rates you may receive. b***@convergentusa.com. Convergent Outsourcing is a debt collection agency that's been in business since 1950. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. Convergent Outsourcing/Sprint Help Hi all. Stop breaking the law. As of April 1st, 2020, Sprint is now part of T-Mobile! Convergent Outsourcing is one of the largest debt buyers in the country. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! We appreciate the opportunity to respond to your concerns. Create an account to follow your favorite communities and start taking part in conversations. bureaus (they were only reporting to two). Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. I asked couple of times and recorded on my wifes phone, she said as long i pay sprint directly account is no longer considered collection. I let him know I didnt make this bill. Bryan Sankey's Phone Number and Email Last Update. It may not be copied without the written permission of Ripoff Report. - Make the payment with them through chat. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. All rights reserved. ** If a lady or someone else calls you and says they can't delete, be very nice, but let her know you know it is possible because you know of other people that just had it done. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. My payment to CO is on the 15th of this month. Please contact the moderators of this subreddit if you have any questions or concerns. We also understand that you may be hesitant to give your information over the phone or online. strict standards for business conduct. Also make sure to file a complaint with your state attorney generals office. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. I made arrangement to pay for some equipment for renting it, I did not owe them any money. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. Press J to jump to the feed. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. This is not correct as I owe no one anything or have any debt. If push comes to shove and you need to take legal action, its your word against the agencys. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. ". I called Dish to confirm this and they said they have no record of a debt. Within 48 hours it was on my credit report dropping me almost 20 points. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. If it was sold, Convergent has the legal right to collect and to post on your reports. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. If someone knows please reply. They wont respond to anything but complaints saying they have validated it which is a complete lie. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Some dont. The account is in the amount of $621. Like it or not. One of our team members will walk you through the payment process and answer any questions you may have. Convergent generates proof of payment after your payment has posted, which means that it has cleared your bank and our bookkeeping department, typically this happens within 2 weeks of payment. In business since 1950, Convergent is one of Americas leading collections agencies. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! In full! A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. It was gone off my reports within 2-3 days. I have an old Sprint account that went into collections via Convergent Outsourcing. Consumers love to do business with someone that can admit mistakes and state how they made improvements. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. General statment of, "according to sprints policy we cannot delete it. The contact details for Convergent Outsourcing are: 800 SW 39th Street. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. Many companies featured on Money advertise with us. These people need to be stopped. Hence, the persistent phone calls and emails. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Deletions are a courtesy and some do it. After I paid, I they say I don't have acc. If the collections debt is paid there would be nothing to put on the credit. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. Check your credit report 30 days after you make your first payment. We have reviewed the complaint and the related matter. Read More . With account paid and settled. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. I confirmed with T-Mobile that my account is 0. All rights reserved. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. I just want to know who to pay to make sure things are taken off of my reports. That's if they're reporting. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Originating in 1950, its current headquarters are in Renton, Washington. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. They sent my acc. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. That said, about six months later I decided to clean this up. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon.