Once you have entered all of the required information, click Submit and your travel certificate will be processed. When you reach the Payment information page, select "United payment types." You will see an option to redeem a travel certificate. Tickets issued between and Ma. You can also use these credits for other purchases such as Basic economy seat selection, Economy Plus seating and preferred seat selections. Call United again. Once youve logged in, youll want to go to your main profile page. Travel certificates are not transferable and may not be sold, traded or bartered. Photo: Steve Lynes via Flickr. To give you more flexibility, electronic travel certificates* are now valid for 24 months from the date they were issued. We had a trip booked and they said voucher when the (ta && ta.queueForLoad ? Pre-qualified offers are not binding. Create an account to follow your favorite communities and start taking part in conversations. EDIT: you cant convert it to a certificate, but you can use it to book for someone else - youll have to know the flights and persons you want to book for when you try to do that though. If youve selected an eligible flight, youll see an option to redeem your ETCs on the payments page. However, finding and using these funds isnt the most intuitive experience. Using your credits is easy Step 1: Find your credits and view your credits in your MileagePlus account, or look them up below. However, United is allowing credits issued for tickets purchased on or before Aug. 31, 2021, to be used to book travel for others. I don't fly United very often. Youll need to click through seat selection and other bundle options to reach the checkout page. Now I'm considering flying domestically in September -- but I'm not making any firm commitments at this point. Or extended out my "book by" date out by 2 years, as well! On the cancelled trip details screen, I have a choice of "Use future flight credit" or "Convert to travel certificate". When you volunteer for a bump: Airlines overbook their seats to maximize efficiency. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Yes, you can complain. TravelBank currency These monies are solely used for travel. These credits can normally only be used by the traveler whose name was on the original reservation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Verify that each $25 TravelBank Cash is credited according to your IHG Rewards Premier credit card benefit into your United MileagePlus account. If it is ineligible for donation, please note that frequent flyer miles, credit card points, cash and crypto can also help people start a new beginning in a new home. Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Electronic travel certificate: You can apply up to 10 of these to your booking. You may redeem or view travel certificate details at united.com by clicking on Deals & Offers, Promotional certificates, and entering the promotion code and PIN in the offer code box. It also seems we can apply it to multiple flights. Find the right card for you. 5) You can also redeem your points toward a flight on united.com/credit Reference: united credit. Otherwise, they are not valid on flights operated by other airlines, including United marketed codeshare and Star Alliance flights. Yes. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. One exception is for travel certificates that were set to expire or were issued before Dec. 31, 2022. Travel certificates can also be used for certain extra fees such as basic economy seat assignment, economy plus seating and preferred seat selection. Future flight credits must be used by the person on the original ticket. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. And should I choose a certificate or the flight credit - I'm favoring the certificate due to its transferability and that my home airport is EWR so it's highly unlikely I'm flying partner metal. more. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Following Delta's lead, United Airlines is extending the validity of its travel credits to 24 months or two years from the date of issue. Theres never any guarantee, but its certainly worth making the request. Her work has been featured in numerous publications, including Forbes, Business Insider, and The Points Guy. If youre having trouble using your United future flight credit, there are a few things you can try. Plus Ups are excluded. For example, can you spread either them across multiple (ta && ta.queueForLoad ? Where can you see your United travel fund balance? Be aware that sometimes travel certificates are referred to as electronic travel certificates or ETCs. Please note, future flight credits issued on or before December 31, 2022, have had their "travel by" date extended to December 31, 2023. Buy now or later? First, youll want to search for a flight directly on the United site. But is there any luck in calling United customer service to get it converted to something else? If you have an electronic certificate or a discount code for a travel certificate, please select one of the options below for instructions. Travel certificates From there, click the Future flight credit tab and select the Book with credit option to book a new trip. Credit Score ranges are based on FICO credit scoring. If you tried to cancel previously, only FFC was offered. How do I effectively communicate with an airline? But what if there was a way to turn that cancelled trip into something that could change a life? Once you are logged in, click on the My Trips tab near the top of the page. We'll run a soft credit check to find special offers, but it wont affect your credit score. United offers a third type of travel credit, via the airlines TravelBank. Go to the Source. With all the covid craziness, it doesn't expire for 2 years. So lets look at how to apply travel funds on United, where you can find them and the different types of travel funds. Still, armed with this guide, you should have a much better idea of how to identify which credits you have at your disposal, and how to make the most of them when booking your next trip. If you dont have either the confirmation number or PIN or your travel credit doesnt appear in your account, you can enter the email address associated with your United travel and any travel credits linked to that email address will be pulled up. Can you turn flight credit into trip credit? If your new flight requires fewer miles or a lower cash co-pay, youll receive a refund for the balance once you reissue the ticket. When Should You Apply For A Travel Rewards Credit Card. We'd love to hear from you, please enter your comments. Tickets for airlines are not transferrable. Both types of credits can be used to book new travel, but there are some important nuances to note. What can I use my United travel bank money for? Travel must be booked by the expiry date, so keep track of that all-important date. At this point, youll select whichever flight suits your needs. However, its worth noting that not all United flight credits can be converted into travel certificates. They may ask for some additional information, such as your account number or the confirmation number from your original purchase, but Once you have everything they need, theyll be able to process the request quickly and easily. How To Find The Cheapest Travel Insurance, Chase Sapphire Preferred Credit Card Review. Enrollment required. The flight credit was extended till Dec 31, 2022. Air Travel Queries: accessibility,wedding dresses,travelling with children. Alternatively, you can call the reservations line at (800) 864-8331 to have your certificates combined over the phone. That means you cannot pay the taxes and fees on award tickets with travel certificates. Then, youll be able to redeem your certificate online or over the phone. Whether it was a vacation youd been dreaming about for months or a visit to hug your family members, we know how frustrating that moment of cancellation is. Utilizing United TravelBank Cash is a rather easy and uncomplicated approach. Meanwhile, if you are the one making the choice not to travel, youll most likely end up with what the airline calls a future flight credit, or an Electronic Travel Certificate (ETC), which are two different instruments. United has eliminated change fees for most of its flights (excluding basic economy), including all those that originate in the U.S. Pre-qualified offers are not binding. Improve earnings, maximize rewards and track progress toward dream trips. You can earn a travel certificate for doing this. Were here to help if you need us.To convert a future flight credit (unusable) to a usable electronic travel certificate:1. In most situations, the most you can hope for is a credit toward future travel. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. For a while, if you moved to a lower-cost flight, you lost any residual value. TravelBank funds cant be used to pay the taxes and fees on an award flight. is Editor-at-Large at TPG, with contributions ranging from articles digging deep on loyalty programs and credit cards to delivery flight coverage to drone photography and much more. This credit is valid for five years from the date it was deposited into your account. What's with these screwy ticket prices? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Future flight credits in order to donate these, you need to convert the future flight credit to an electronic travel certificate. Wed appreciate your patience as we work to make that happen. (https://www.headforpoints.com/2021/02/07/should-you-accept-british-airways-future-travel-voucher/), eCredits (with 12 digit eCredit number and 9 digit redemption code) Note: depends on the type, we can only accept transferable eCredits please check here to confirm whether your eCredit is transferable: https://www.delta.com/edocs/redeem-documents, Travel Bank (attached to JetBlue account), Gift Cards (with 16 digit code and 4 digit PIN), LUV Vouchers (with 16 digit code and 4 digit PIN) Note: typically provided as compensation for delays or lost baggage, Cancellations can either be credited as a future flight credit OR an electronic travel certificate.. Tell the United customer support agent that youd like to convert your future flight credit to an electronic travel certificate.3. In most cases, if United cancels your flight, youre eligible for a refund to your original form of payment. If you havent already, you must first sign up for the IHG and United TravelBank Cash perks. This means that if you cancel a flight or are otherwise unable to use your credit, you will not be able to give or sell it to someone else. Get to know future flight credits and travel certificates. Special flairs: If you're a United employee or Global Services member, PM /u/Player72 with proof (ID badge or something) and you can get a special flair. united convert future flight credit to travel certificatedoberman mix belgian malinoisdoberman mix belgian malinois United Airlines issues travel certificates if you voluntarily give up your seat on a flight or as a gesture of goodwill. However, they have too many passengers on the plane in some cases and need volunteers to take a later flight. If youve got a United flight credit thats about to expire, dont fret ufffd you can usually convert it into a travel certificate. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Confirm the email address with the agent to make sure they have your most updated email address on file.5. (Example: 15XXXX123JX45K6) Select the "Search" button. So my thought now is to take the Electronic Travel Credit instead (which will be over $5000), then rebook the identical tickets in August for $2700 ish. As a gesture of goodwill: In some cases, United may be willing to offer you travel credits for future travel. Please complete the refund request form. Learn more: Booking flights with points or miles expands refund option. A fee may apply for redemption via telephone. Unfortunately, you can only pay the cost and taxes for a new flight using the money in your Travel Bank. When evaluating offers, please review the financial institutions Terms and Conditions. 3) The agent will tell you how much United credit is available to you. When she's not flying, you'll usually find her in a Priority Pass lounge somewhere, sipping tea and cursing slow Wi-Fi. Of Uniteds two flight credit offerings, electronic travel certificates are the most useful since theyre valid for longer (two years from the issue date) than future flight credits. That one can be used by and for anyone. I cancelled it on 3/10 under whatever travel waiver was going on at the time. That's $900 toward travel when you redeem through Chase Ultimate Rewards, Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Future flight credits are identified by the confirmation number of your original ticket, so keep that six-character identifier handy. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Thanks! I cancelled it on 3/10 under whatever travel waiver was going on at the time. From here, youll want to select the Wallet dropdown: This will show you all the different methods you have available to pay for your United tickets. Enter your personal details and paper certificate number. You want a travel credit card that prioritizes whats important to you. Cookie Notice Choose your flights and enter your contact information. I think that the FFC use "use or lose it" and Electronic Travel Certificate can be spread across multiple flights until exhausted but I have not seen an official source for this info. Like many other carriers United Airlines has eliminated change fees on many flights and has been issuing credits for canceled trips since the height of the pandemic. You can also call United at 800-UNITED-1 (800-864-8331). Tell them the amount of the credit showing in your account to convert. Our opinions are our own. You can complain, just don't be an idiot and make sure you ELABORATE on the issue if you need our advice. In your search results, flights displaying "Special offer" are eligible for your discount. Hope this helps! The process of using your United Travel Credit will vary depending on the type of credit you have and what you are trying to purchase. 2023 Forbes Media LLC. Luckily, United backtracked on this strict restriction in April 2021. adventure. Airlines overbook their seats to maximize efficiency. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Our points-obsessed staff uses a plethora of credit cards on a daily basis. United is giving passengers validity of travel credits for two years. We recommend stating agent please until you are connected.2. These can be used for flights on United and partner-operated flights. Future flight credits for tickets issued between May 1, 2019 - March 31, 2020, are valid for 24 months after the original issue date. These funds are only applicable towards flights. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. United is not liable for loss, theft or unintended use of a certificate by a person other than the original recipient. The price shown is the discounted price. Just be sure to have the persons name and contact information when youre ready to book the flight. So keep these policies in mind if you have a few different types of credit since you'll want to use the ones expiring soonest first. Your United funds can be used for any class of service, no matter which cabin youd initially booked. Using the United app or United.com, customers with an electronic travel certificate (ETC) or a future flight credit (FFC), can enjoy more options and flexibility than ever including the ability to: From there, select the "Travel Credits and Certificates" link from the menu on the left-hand side of the page. Travel certificates will not be honored in conjunction with prepaid tickets, fee-waived tickets, MileagePlus awards, tour packages or other service charges, including excess baggage charges, pet charges, etc. Airline travel credits have become increasingly common in recent times due to more generous cancellation and change policies, in addition to the disruptions in air travel. When you cancel an eligible flight: Lets say you purchased a nonrefundable flight in 2021 but needed to cancel it as government restrictions made it impossible to travel. Our partners cannot pay us to guarantee favorable reviews of their products or services. TravelBank cash can only be applied towards a flight. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106239412', '');}, 'log_autolink_impression');Flight Credit. The airline has since made that process a bit more complicated, but you may still be eligible for a certificate instead of a future travel credit. The current welcome offer on this card is quite lucrative. Carissa Rawson is a freelance award travel and personal finance writer. 3. The carrier . Six choices for purchase amounts are available to members, and once a value has been bought, it is valid for five years from the day it is placed in your TravelBank account. Should I convert it now? Your financial situation is unique and the products and services we review may not be right for your circumstances. To convert your United Future Flight Credit to a Travel Certificate, simply log into your account on united.com and navigate to the "My Profile" section. Good news: there is! $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. These funds are only applicable towards flights. For more information, please see our The electronic travel certificate will arrive in 3 7 days in your email.6. The policy is valid for all current travel credits and new ones issued on or after April 1st. TravelBank funds can be redeemed for flights operated by United and United Express. If you need to change the name on your future flight credit, you will need to contact United customer service for assistance. To use your United credit, you will need to do the following: Heres what to do if you need to cancel your trip, Hotel and airline elite status extensions stretching into 2023, Do Not Sell or Share My Personal Information. Find the best travel credit card for your travel needs. So I'm wondering, what is the downside of the Electronic Travel Certificate? In most cases, this date is one year after your original ticket was issued. Navigating Uniteds various travel credits and policies can seem daunting, and perhaps needlessly complex. You should see a list of all of your cu. I typically call Wells Fargo since I know I'm supposed to go through the OTA. New information will be added as we receive it. TravelBank cash: This credit is valid for five years from the date it was deposited into your account. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. She worked as a reporter for The Points Guy prior to becoming a freelance writer. Last week i looked at my credit card statement and they had refunded me for the flights and the luggage/seat bundle. For years, certificate holders have been able to apply just one ETC per passenger, though recently it has been possible to call United's reservations team to have ETCs combined you could have three $100 certificates rolled into one to book a single $300 flight, for example, rather than redeeming them for one flight each. These are valid for up to 24 months after they were issued. Electronic travel certificates on the other hand can be used by anyone. However, if your credit was issued for a flight purchased on or before Aug. 31, 2021, your future flight credit can be used by anyone. United credit can be used for flights, hotels, baggage fees and more. Please let us know your opinion. Unlike ETCs, future flight credits can be used to cover the cost of partner flights, even those without a United flight on the same itinerary, as long as those flights are available to book via United, either on Uniteds own website or by calling reservations at (800) 864-8331. Of United's two flight credit offerings, electronic travel certificates are the most useful since they're valid for longer (two years from the issue date) than future flight credits. Terms apply to the offers listed on this page. United Airlines issues future flight credits and electronic travel certificates. Related: Heres what to do if you need to cancel your trip. In short, they're basically like money that you just happen to have to spend on United. However, there is a limit of $5,000 per day on TravelBank purchases and theyre all nonrefundable. 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