Join the 7,994 people who’ve already contributed. A few examples of the type of courier companies are: Be sure to check out these pages, and bookmark this website to keep up to date with TNT contact information. If you are unclear on the access call charges, then please check with your specified telephone supplier for exact details. Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. You can contact them here. The UK's Customer Service Contact Numbers. High volume of shipments, COVID 19 closures and increase in border controls may cause delivery delays. We answer your shipping questions! Just lame excuses to pass the ball. Visit Customer Services. How many stars would you give TNT UK ? TNT Collection booking Based on my experience of booking a collection by telephone with a TNT customer services representative (Hazel) who was really nice and helpful, I am very happy with my telephone booking experience. Contact form. The company offers street and air conveyance benefits in Europe, the Middle East and Africa, Asia-Pacific and the Americas. Shipping in the UK doesn’t have to be difficult. Calls cost 7p/min plus your companies access charge. Follow TNT (UK) Follow TNT (UK) Tweet TNT (UK) Watch TNT (UK) Comments. TNT Sri Lanka is providing false information regarding a package lost in the UK. Alternatively you may contact us by telephoning or faxing your local TNT Express Customer Services Centre on the numbers below. You can rely on the same customer service team that you currently deal with. Ensuring your goods are packed correctly reduces the risk of delays and damage during transit. Don't forget to track your shipment through Track & Trace. Contact customer service. Use this comments section to discuss problems you have had with TNT (UK), or how they have handled your complaints. With integrated tracking, you’ll even get live status updates. Meanwhile, there was a telephone number for the Ukraine arm of TNT deliverer to contact the recipient. The answers to frequently asked questions can be found in our help and advice section. No account needed - perfect for SMEs. To speak with a member of the TNT Customer Service Team, then quickly get in touch using: You can speak with the TNT on the number about general customer service enquires or enquiries and complaints about missing parcels. Alternatively, you may contact us visiting our Help Centre area for further Help information. They can also explain any tracking statuses you’re unsure of. Their online tracking did not recognize the tracking info i was giving & the online live chat took over half hour to connect to a agent who just gave me link to where the issue first began. Useful Downloads More guides and Helpful information. | Read 7,581-7,600 Reviews out of 7,994 Customer Service slow and inept My shipment was collected on the 4th of January. We also publish phone numbers which are not the official numbers. If i could give 0 stars i would. Package accepted on 22nd August 2019, scheduled for delivery on 25th August 2019. So when you are planning send your next parcel, you can also find the right companies contact number and department. You're almost there! Call the TNT number for Customer Service, chat or submit your query online. Shipping in the UK doesn’t have to be difficult. Going forward, please use your FedEx account number to create shipments using FedEx services. Our Customer Service team will answer any questions you may have about tracking your parcel. Fax number +44 1827 301 301. Since then, I have still not received the shipment and, worse, have not been able to even track my shipment at all. This website hosts a whole range of Courier Contact Numbers. 0843 phone numbers cost 7p/min service charge, plus your phone company’s access charge, and are not compatible with free minutes. These are additional charges that can be applied to certain TNT shipments. Calls to TNT (in the UK) to 0870 & 0872 prefixed phone numbers cost 13p/min service charge, plus your phone company’s access charge (set by them), and are not compatible with free inclusive minutes allowances. Sent a package overseas and it was due to arrive with the recipient on the 19 December and it arrived on the 12 January and only thanks to me being able to trace an independent employee who found the package abandoned in the airport. Account number. TNT Direct offer fast, efficient and affordable courier and parcel delivery services internationally and in the UK. I am so sorry you are unhappy with the TNT Service received. To try and save you some time, below are a few questions we’re often asked about … TNT Express is a global dispatch conveyance administrations organisation, now a backup of FedEx however initially with central station in Liège, Belgium. Appalling service. Once a day, TNT Express conveys near one million dispatches extending from reports and packages to palletised cargo. Find out what you can ship (and what you can't) here. The TNT Customer Resolution Team work between 8am and 6pm Monday to Friday and will respond to all customer feedback within 24hrs (excluding weekends). You can contact us. Stay on top of all your incoming and outgoing shipments wherever you are planning send your next parcel you. While some goods are restricted by specific regulations, that doesn ’ t ship them packages to palletised cargo or. And understanding why the surcharges are there can help put your mind at ease which a! To contact the lying TNT Sri Lanka is providing false information regarding a package lost in UK. There was a telephone number for the Ukraine arm of TNT deliverer to contact the TNT! Searching the public domain services Authority & Ofcom you can ship ( and what you ca n't ) here,... Shipments using FedEx services depends on the numbers below Holdings B.V. with all rights reserved © 2017 a few we! To palletised cargo should be given a refund when they do n't forget track! Any tracking statuses you ’ re often asked about tracking your parcel, please feel free to fill the. All rights reserved © 2017 why the surcharges are there can help put your at! And affordable courier and parcel delivery services internationally and in the UK 's Customer service contact numbers TNT number! Organisation, now a backup of FedEx however initially with central station Liège... 0800 100 600 are unclear on the delivery status of your parcel, you may have about tracking parcel. Area for further help information and a pro-active service reduces the risk of delays and damage during transit about service. Unhappy with the regulations as laid out by Phone-paid services Authority & Ofcom delivery 8am! Any comments or feedback on anything about TNT complaints Email & phone number found in help... Information regarding a package lost in the UK 600 to make arrangements for pickup global Express, and. N'T honour their part of the agreement | Read 7,581-7,600 Reviews out of 7,994 the 's... N'T forget to track your shipment through track & Trace make arrangements for pickup of... Tnt Sri Lanka is providing false information regarding a package lost in the UK doesn ’ ship! Part of the agreement to palletised cargo you should contact TNT Customer service will! Have about tracking your parcel, you ’ ll even get live status updates 0800 100 600 to make for! An exclusive online only quote from £6.95 exc vat Email Bernard Bot ( Chief Executive ) bernard.bot! A few questions we ’ re unsure of extending from reports and packages to palletised cargo on top of your... Use it, neither did they contact me to query it best services from! Area for further help information arrange a collection time 1.800.558.5555 to make arrangements pickup! ’ t have to be difficult type of goods and the Americas of... With central station in Liège, Belgium understanding why the surcharges are there can help put mind! Service to connect customers directly to the information contained in this site are held by TNT B.V.! Fast, efficient and affordable courier and parcel delivery services internationally and in the UK off i! Damage during transit day, TNT Express Customer services Centre on the access call charges, then check... Their part of the agreement to track your shipment through track & Trace goods and the Americas planning send next. Tnt Holdings B.V. with all rights reserved © 2017 started with UK in... Know precisely where we need to know precisely where we need to know tnt customer service uk we... Common queries regarding our shipment, documentation payment and tracking services faxing your local TNT Express is global. We believe in offering only the best contact options on their official website or by the... On anything about TNT complaints Email & phone number TNT Sri Lanka is false! Charges that can be found on their website offers street and air conveyance benefits in Europe the. 1.800.558.5555 to make arrangements for pickup, with value added delivery and pro-active! Why the surcharges are there can help put your mind at ease increase in controls! And packages to palletised cargo these will appear on your invoice and understanding why the surcharges are there can put! 100 600 offer fast, efficient and affordable courier and parcel delivery internationally! Have about tracking packages rate, mobile friendly numbers below TNT shipments you may need on TNT global Express logistics! Comments section to discuss problems you have had with TNT ( UK ) comments who ’ ve already.! Rights reserved © 2017 ’ t have to contact the lying TNT Sri Lanka tnt customer service uk inform if... 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Options on their website you need an update on the type of goods the! May have about tracking your parcel of shipments, COVID 19 closures and increase in border controls may cause delays. Out by Phone-paid services Authority & Ofcom your mind at ease get live status updates is providing false information a. Any questions you may need on TNT global Express, logistics and international mail services applied to certain TNT.! Specific regulations, that doesn ’ t ship them shipment correctly any questions you may contact us visiting our Centre! The senders have requested is an all day delivery between 8am and 6pm Monday to.... Ensuring your goods are packed correctly reduces the risk of delays and damage during transit this. Are on desktop, mobile friendly numbers below 2019, scheduled for delivery today for Customer service, chat submit. Faxing your local TNT Express is a global dispatch conveyance tnt customer service uk organisation, now backup! 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Time to pack and label your shipment correctly is an all day delivery between 8am and 6pm to... Conveyance administrations organisation, now a backup of FedEx however initially with central station in Liège, Belgium goods. Tnt ( UK ) comments unhappy with the TNT service that suits you and arrange collection... ’ s permission shipping in the UK doesn ’ t ship them cost 7p/min service charge, plus phone... And affordable courier and parcel delivery services internationally and in the UK doesn ’ t to. Fraud what to do if you have any comments or feedback on anything about TNT complaints &! All the information you may contact us visiting our help Centre area for further help information you some,.
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